It is also advisable to back up any important data before connecting your phone to NCS. However, in spite of its intuitive, user-friendly nature, it should be employed with care by users with the necessary experience and knowledge, since an improper use of the program may result in a damaged phone.
Once exclusively used by Nokia Care personnel, the Nokia Care Suite has become a popular tool among users who want to flash, modify, and recover their phones without resorting to customer service. NCS supports most Nokia phone models and works on Windows XP, Vista, and 7. The suite comprises a set of utilities to perform firmware-related tasks on Nokia devices, including testing device parameters, downloading official ROMs, refurbishing supported models, resetting software, phone recovery, changing language, among other options.
Nokia Care Suite is the official service software to test, repair, and update firmware on Nokia phones.
